June 29, 2020
Phoenixville Federal looks forward to welcoming our customers back inside. For the safety, health, and security of our staff and our customers, we are taking a cautious approach to the reopening of our branch lobbies.
We have established safety procedures to ensure we adhere to the PA State guidelines while minimizing security risks to the bank:
Effective Monday, July 6, 2020, our branch lobbies will be open to the public for the following limited hours:
Monday – Friday 9:00am – 12:00noon
The remainder of our lobby daily hours are Open by Appointment Only.
Drive thru windows will remain open for the entire business day.
Trust, Administration & Lending Offices are Open by Appointment Only.
ATMs, Online Banking and Telephone Banking are available 24/7.
June 8, 2020
Effective June 5th, Chester and Montgomery Counties moved from the Red Phase to the Yellow Phase with regard to reopening businesses in Pennsylvania. We thank our customers (and our staff) for their patience and cooperation these past 12 weeks.
At this time, all branch lobbies and the Lending Center are open to existing customers by appointment only. Please call your local branch office to schedule.
Our top priority remains the safety and health of our staff and our customers. In accordance with the orders of the Governor and the Secretary of Health, please see the Notice of Covid-19 Safety Procedures here.
March 26, 2020
To Our Valued Customers:
Phoenixville Federal continues to monitor the Coronavirus pandemic and is taking the necessary health and safety precautions for our customers and staff. Meeting the financial needs of our customers is our highest priority, and we realize that many of you are facing challenges in the midst of this crisis. We are here for our community.
Ready to Assist
We stand ready to offer assistance, where warranted, and are reviewing all programs and policies to meet each individual’s or business’s circumstances. If you are experiencing a hardship as a direct result of the COVID-19 pandemic, please call 610-933-1000 to discuss specific options that may be available to you. To streamline this process, you may be asked to provide a copy of your unemployment application or a letter from your employer stating that you have been laid off due to the pandemic.
Due to PA Gov. Wolf’s orders, many of you are staying at home. If you have not already done so, we want to encourage you to sign up for the bank’s online services to reduce the need to leave home. Our branch representatives are happy to answer your questions if online banking is unfamiliar to you.
We are all in this together and hope that you are staying safe and well during this difficult time. Thank you for the trust you have placed in Your Community’s Bank.
March 17, 2020
To the Communities We Serve:
Your Community’s Bank.TM
At Phoenixville Federal Bank & Trust, that is more than just a marketing tagline. It defines who we are and the connection we have to our customers and to our community. We are a part of this community and are keenly aware of your needs, especially during the current COVID-19 Pandemic.
While our communities, and indeed the world, are experiencing turbulent times, we want to assure you that we are committed to providing the very best service and financial access that you have come to expect from Phoenixville Federal for more than 100 years, with minimal disruption.
We are strong and stable.
As a mutual bank, unlike stock-holder institutions, we have the significant advantage of liquidity and strong core deposits. We are designed to weather a financial crisis in that we have sufficient excess capital to endure the unpredictable financial markets we are currently experiencing. It is this strength and dependability that has earned us a 5-Star Superior rating from the independent financial analyst, BauerFinancial.
Phoenixville Federal Bank & Trust considers the health, safety, and service of our customers and staff as a top priority, and in order to share how we are taking precautions to ensure your financial needs continue to be met, please read these important notices to our customers.
March 15, 2020
To Our Valued Customers:
As you may know, in response to the rapid spread of COVID-19, Pennsylvania Governor Tom Wolf has ordered the closure of all non-essential public spaces in Chester and Montgomery counties. As a community bank located in both of those counties, we are taking proactive steps to protect the health and well-being of our employees and our customers.
Beginning March 16, 2020, customers may access financial services through the drive-thru windows during regular bank hours. All branch lobbies and administrative offices are open with limited public access by appointment only. Please call your branch location to arrange for safe deposit access or other transactions requiring face-to-face interaction. As always, our Online Banking & Bill Pay, Mobile Banking, ATMs and Telephone Banking are open 24/7. This policy will remain in effect until Saturday, March 28, 2020, and will be re-evaluated at that time.
We sincerely apologize for the inconvenience this may cause. Thank you for your patience and understanding while we work to ensure our community is safe. Together, we will get through this health crisis.
March 15, 2020
Precautions for Financial Access: Coronavirus (COVID-19)
Phoenixville Federal Bank & Trust considers the health, safety, and service of our customers and staff as a top priority, and we want to share how we are taking precautions to ensure your financial needs continue to be met.
What Phoenixville Federal Bank & Trust is Doing:
What You Can Do:
As always, please contact us at 610-933-1000 if you have any questions. In the event that our locations have alternate accessibility or hours, please visit our website for more information.