Welcome, Guest to Phoenixville Federal Bank & Trust
Call Today 610-933-1000 Our Hours Choose a location

Coronavirus Updates

 

June 29, 2020

Phoenixville Federal looks forward to welcoming our customers back inside. For the safety, health, and security of our staff and our customers, we are taking a cautious approach to the reopening of our branch lobbies.

We have established safety procedures to ensure we adhere to the PA State guidelines while minimizing security risks to the bank:

  • Face masks are required to enter our lobbies; you may be asked to temporarily remove it for identity purposes.
  • ID may be required
  • Social Distancing – floors are marked to indicate safe distance spacing
  • Increased cleaning per CDC guidelines
  • Protective barriers are in place
  • Free pens to use and take with you

Effective Monday, July 6, 2020, our branch lobbies will be open to the public for the following limited hours:

Monday – Friday 9:00am – 12:00noon

The remainder of our lobby daily hours are Open by Appointment Only. 

Drive thru windows will remain open for the entire business day. 

Trust, Administration & Lending Offices are Open by Appointment Only.

ATMs, Online Banking and Telephone Banking are available 24/7.

 


 

June 8, 2020

Effective June 5th, Chester and Montgomery Counties moved from the Red Phase to the Yellow Phase with regard to reopening businesses in Pennsylvania. We thank our customers (and our staff) for their patience and cooperation these past 12 weeks. 

At this time, all branch lobbies and the Lending Center are open to existing customers by appointment only. Please call your local branch office to schedule.

Our top priority remains the safety and health of our staff and our customers. In accordance with the orders of the Governor and the Secretary of Health, please see the Notice of Covid-19 Safety Procedures here.

 


 

March 26, 2020

To Our Valued Customers:

Phoenixville Federal continues to monitor the Coronavirus pandemic and is taking the necessary health and safety precautions for our customers and staff. Meeting the financial needs of our customers is our highest priority, and we realize that many of you are facing challenges in the midst of this crisis. We are here for our community.

Ready to Assist

We stand ready to offer assistance, where warranted, and are reviewing all programs and policies to meet each individual’s or business’s circumstances. If you are experiencing a hardship as a direct result of the COVID-19 pandemic, please call 610-933-1000 to discuss specific options that may be available to you. To streamline this process, you may be asked to provide a copy of your unemployment application or a letter from your employer stating that you have been laid off due to the pandemic.

Banking Solutions

Due to PA Gov. Wolf’s orders, many of you are staying at home. If you have not already done so, we want to encourage you to sign up for the bank’s online services to reduce the need to leave home. Our branch representatives are happy to answer your questions if online banking is unfamiliar to you.

We are all in this together and hope that you are staying safe and well during this difficult time. Thank you for the trust you have placed in Your Community’s Bank.

 


A Letter from Our President

March 17, 2020

To the Communities We Serve:


Your Community’s Bank.TM

At Phoenixville Federal Bank & Trust, that is more than just a marketing tagline. It defines who we are and the connection we have to our customers and to our community. We are a part of this community and are keenly aware of your needs, especially during the current COVID-19 Pandemic.

While our communities, and indeed the world, are experiencing turbulent times, we want to assure you that we are committed to providing the very best service and financial access that you have come to expect from Phoenixville Federal for more than 100 years, with minimal disruption.

We are strong and stable.

As a mutual bank, unlike stock-holder institutions, we have the significant advantage of liquidity and strong core deposits. We are designed to weather a financial crisis in that we have sufficient excess capital to endure the unpredictable financial markets we are currently experiencing. It is this strength and dependability that has earned us a 5-Star Superior rating from the independent financial analyst, BauerFinancial.

Phoenixville Federal Bank & Trust considers the health, safety, and service of our customers and staff as a top priority, and in order to share how we are taking precautions to ensure your financial needs continue to be met, please read these important notices to our customers.

Sincerely,


P. Douglas Darlington
President/CEO
Phoenixville Federal Bank & Trust

 

 


 

March 15, 2020

To Our Valued Customers:

As you may know, in response to the rapid spread of COVID-19, Pennsylvania Governor Tom Wolf has ordered the closure of all non-essential public spaces in Chester and Montgomery counties. As a community bank located in both of those counties, we are taking proactive steps to protect the health and well-being of our employees and our customers.

Beginning March 16, 2020, customers may access financial services through the drive-thru windows during regular bank hours. All branch lobbies and administrative offices are open with limited public access by appointment only. Please call your branch location to arrange for safe deposit access or other transactions requiring face-to-face interaction. As always, our Online Banking & Bill Pay, Mobile Banking, ATMs and Telephone Banking are open 24/7. This policy will remain in effect until Saturday, March 28, 2020, and will be re-evaluated at that time.

We sincerely apologize for the inconvenience this may cause. Thank you for your patience and understanding while we work to ensure our community is safe. Together, we will get through this health crisis.

 


March 15, 2020

Precautions for Financial Access: Coronavirus (COVID-19)

Phoenixville Federal Bank & Trust considers the health, safety, and service of our customers and staff as a top priority, and we want to share how we are taking precautions to ensure your financial needs continue to be met.

What Phoenixville Federal Bank & Trust is Doing:

  • Enhanced cleaning with disinfectant on all surfaces, equipment, doors, etc. in branches and offices.
  • Senior management is monitoring information provided by the Centers for Disease Control and Prevention (CDC), as well as federal, state and local agencies to ensure we are adhering to the latest recommendations and guidance.
  • We routinely conduct Business Continuity and Disaster Recovery analysis to ensure that we can maintain successful operations and customer service.
  • Our employees may or may not use gloves when handling transactions as a precaution.

What You Can Do:

  • Take advantage of our Online Banking & Bill Pay and/or our Mobile Banking App to easily check balances, pay bills, deposit checks and make transfers without having to leave home or come in to a branch. If you need help setting these up, contact your local branch.
  • Use the Drive-thru, ATM, or Night Drop for transactions when possible.
  • Consider loading your credit and debit cards onto Apple Pay for touch-free payments at any contactless payment terminal.
  • If you have not already done so, activate eStatements.
  • Be diligent and on the lookout for potential scams. If anyone contacts you claiming to be from a financial institution, DO NOT share any account, social security, password, PIN or other personally identifiable information.

CDC Recommendations:

  • Be sure to wash your hands thoroughly with soap or sanitizer after handling money, including currency exchange or payments, card usage and ATM transactions.
  • If you are sick, stay home.
  • Cover your mouth and nose with a tissue or with your elbow when you cough or sneeze.
  • Avoid crowded areas and avoid contact with those who are sick.

Additional Resources:

As always, please contact us at 610-933-1000 if you have any questions. In the event that our locations have alternate accessibility or hours, please visit our website for more information.

Online Banking

Personalization Settings

Welcome

Phoenixville Federal Bank & Trust would like to personalize your banking experience. Please enter your first name below.

This level of personalization will not lead to the sale of your name or leak your identity. The information you provide will only be stored on your computer and will not be transferred to any other source.

Please do not remind again

x

Locations & Hours

Contact Us

Rates

News & Community Events

Accessibility

Back to Top